RIM has a lot of hope riding on their new OS BB10. They’re literally in a life or death situation. Sales have been slipping and some stores have been reporting zero sales for over a month. I can understand why. I own a BlackBerry Bold 9700. The phone is a little tired. I am a also power user so I require a lot from the phone and many times it just freezes. Lately I have been having an issue with the camera. When I take a picture, the phone shuts off, so I have remove the battery to reboot.